A report by the Audit Commission has warned that patients and taxpayers may be loosing out because of poor oversight of an incentive scheme for GPs.
The Audit Commission said, “There was a wide variation in the way primary care trusts (PCTs) across England monitored payments totalling £1 billion a year to GP practices under the Quality and Outcomes Framework (QOF).”
The report found that some PCTs “cannot be confident that payments made to GP practices are correct and justified or delivering good value, while some patients may not be getting the services they should be.”
The report warned that the issue “will need careful management if conflicts of interest are to be avoided” when PCTS are to be scrapped as part of the government’s NHS reform bill which will see GP consortia handling the bulk of the NHS budget. With GP consortia to manage previously held PCT budgets will see GPs having to decide how and where their budgets are spent, what doctor jobs and locum doctors are needed to match the level of service they are to provide given any budgetary constraints, as well as balancing the demand of patient care and services over the number of medical professions required to provide the service.
Under the current QOF scheme which was introduced in 2004 as part of the new GPs’ contract to incentivise improvements to patient services sees GP practices receive on average £118,770 in 2009/10.
The scheme works by GPs being rewarded according to how many points out of a maximum 1,000 they score. The areas of work that they are scored on include clinical care, organisation, patient experience and additional services. Since the scheme was implemented, GPs routinely achieve more than 90%, which is above the 75% expected as the benchmark figure when the scheme was introduced.
The Audit Commission report focuses on the provision that allows GPs to exclude certain patients from their figures when their score is assessed. Under the scheme GPs are allowed to exclude patients that continuously miss appointments or have a terminal illness or are extremely frail.
Currently, assessors to GP practices check ratings under the QOF scheme through visits. However, the report highlighted that in most cases, PCTs use local GPs to do the assessing, which it suggested, “may not result in rigorous regime.”
Under the current scheme, the report highlighted several areas for improvement where the scheme was deemed as failing such as some PCTs regarded the visits as a chance to help GPs maximise their income, visits to practices only if the practice requested them and another visited only 15% of the practices each year. Furthermore, there was even evidence to show that issues identified in visits were not actually followed up.
Andy McKeon, managing director of health at the Audit Commission, said, “PCTs will soon give way to the new NHS Commissioning Board and GP consortia. Robust audit will be crucial to ensure the payments are being properly and fairly made under any incentive schemes and patients get the benefits intended.”
Despite the government’s efforts to reassure the general public and GPs of their healthcare reform, many critics are concerned that patient care could suffer as medical jobs and doctor jobs could be lost as consortiums focus on maximising profits over patient care.
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